Insurance / Breakdown / Accident & Theft.
Summary Cover Terms for Insurance through Kendall Go.
- Legal Liability Insurance. This is unlimited liability in respect of third-party bodily Third party property damage for any one claim or series of claims arising from one cause has the following limits:
- £5,000,000 for commercial vehicles more than 5 tonne GVW and minibuses.
- £20,000,000 in respect of private cars and commercial vehicles not exceeding 5 tonne GVW.
- There is no cover if hazardous or dangerous goods are being carried unless a specific agreement is confirmed by the
- There is no cover if the vehicle is taken or used “airside” at any airport or airfield i.e. in an area where aircraft are to be found landing, taking off, parking or manoeuvring.
- Collision Damage Insurance. This provides cover for accidental damage to the vehicle and for third party damage. Your hire will be subject to an insurance excess for each and every loss. The amount of excess will vary according to the type of vehicle hired, your age and your driving history. It may be reduced if you have elected to pay CDW (Collision Damage & Loss Reduction Waiver) Your insurance excess will be clearly illustrated at the time of making your booking with the Kendall Go App, and you will have agreed to include CDW at the time of booking. The following is the hirer’s responsibility and is not covered by the insurance provided by Kendall Go:
- Damage to tyres and wing
- Damage to the interior of the
- Damage caused by animal(s) internally or externally to the
- Overhead / Over height damage – this being impact with any object that restricts the height access of the
- Negligent damage – this being any avoidable damage caused, including water damage and / or other than a road accident with another vehicle, animal or to do with third party property.
- Damage caused by attachment of a roof rack, cycle carrier, ski carrier, trailer or snow
- Damage to the vehicle if taken off a public highway including any consequential recovery
- The cost of the vehicle recovery following an accident or theft. This to include recovery by Kendall’s own recovery vehicles or by their agents or by Police. Recovery costs are capped at a maximum of £1500.
- Theft Protection Insurance. This cover provides against the theft of the vehicle and or attempted theft of the vehicle to include damage to any of the vehicle’s doors in an attempt to gain entry to any aspect of the vehicle, to include parts or spare parts of the vehicle including but not limited to insignia, wheels, catalytic convertors and all or any parts or spare parts. You are responsible for the first £1000 of each and every loss or the sum of repair costs if they fall below the excess of £1000. CDW (Collision Damage & Loss Reduction Waiver) does not apply to vehicle theft with the exception of loss of use charges and does not reduce the theft excess of £1000.There is no theft cover if the vehicle has not been securely locked, and you have not removed the key.
- If a theft of the vehicle occurs you must report the loss to the hire branch or breakdown number and then without delay contact the Police and report the theft to obtain a crime reference number.
- If a theft of the vehicle occurs you must return the key to the vehicle hire branch immediately. Without the key any theft will be considered negligent and is your full responsibility.
- Items and goods left in the vehicle are not covered by the
- Windscreen Damage Insurance. This provides cover for damage to the front windscreen only from stone impact or other road debris and is subject to a standard £75 windscreen insurance excess. Other causes such as and not limited to malicious damage, weather conditions, attempted theft are not covered by windscreen insurance and are subject to the insurance excess applicable for either accident, incident or theft and as indicated in the rental agreement. All other glass is excluded from front windscreen
- Loss of Use – Unless CDW is taken following an accident or theft the standard daily rental charge will be made for loss of use of the hired vehicle for each day that it is unavailable for hire up to a maximum of 14 days after the incident. This is capped at a maximum cost of £1250
- No Dogs – Having dogs in our vehicles will incur extra cleaning
- No Smoking in our vehicles – We operate a strict no smoking policy in our vehicles. Fine start from £50.00 for any sign of a vehicle being smoked in.
- Phone Emergency Services if anyone is
- Phone TTS360 Solutions on 0333 207 9654. Failing to report the incident in 24 hours will invalidate your CDW protection and/or your insurance cover resulting in extra charges.
- If you have a smart phone take images or video at the scene, this should be emailed directly to claims@kendallcars.com.
